Doesnt Leave Feedback for Immediate Pay Waits for Your First! Never Again

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Often asked questions nigh Feedback

1. When should I leave Feedback?
2. What should I consider before rating a seller's performance?
3. Why are buyers who receive unpaid item strikes allowed to leave Feedback?
4. Why are sellers allowed to leave simply positive Feedback for buyers?
5. What should I do if I have a problem with a heir-apparent?
   
6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
   
7. Now that Mutual Feedback Withdrawal no longer exists, is it still possible for buyers to change or withdraw their Feedback?
   
8. I received unfair Feedback. Will yous remove it?

1. When should I leave Feedback?
   Buyers and sellers should leave Feedback inside sixty days subsequently the listing ends.
   • Sellers are encouraged to go out Feedback every bit soon every bit payment is received (or has cleared). That will start the Feedback process off on a good note.
   
   
   • Buyers should await to get out Feedback for sellers until after they receive the item. If the item doesn't arrive, the buyer should double-check the shipping time in the item description and contact the seller if the package is clearly tardily. If the seller sent a tracking number, the buyer should check with the carrier to meet when the detail should arrive. It'southward of import to have these steps earlier leaving Feedback.
2. What should I consider before rating a seller'southward functioning?
   In general, here's what you should be thinking virtually when leaving Feedback for a seller:
   • Did you become what you were expecting, based on the particular clarification?
   
   
   • Was the particular packaged appropriately (to prevent impairment during aircraft)?
   
   
   • Did the seller send the item within the timeframe indicated in the listing? (Recollect that international shipments may be subject to additional delays.)
   
   
   • Were the shipping and treatment costs reasonable?
   
   
   • If you communicated with the seller, were your questions or concerns addressed? Did the seller reply within a reasonable amount of time?
   
   
3. Why are buyers who receive unpaid particular strikes allowed to go out Feedback?
   Because nosotros don't know when a heir-apparent has actually paid, buyers are allowed to go on using eBay as they ordinarily would, and that includes leaving Feedback. All the same, eBay will remove whatever neutral or negative Feedback left by the buyer in whatsoever of these cases:
   • The buyer doesn't respond to the unpaid detail procedure.
   
   
   • The response indicates that the buyer isn't following eBay guidelines (for example, the buyer concluded upwardly purchasing the item somewhere else).
   
   
   • The buyer ends up getting suspended for the unpaid item or a different policy violation.
   
   
4. Why are sellers allowed to leave merely positive Feedback for buyers?
   Sellers used to be able to leave negative Feedback for buyers. Unfortunately, we found that when buyers had bad experiences with sellers, they were often reluctant to leave neutral or negative Feedback out of fear that the seller would retaliate by leaving negative Feedback for them. And when buyers did receive unfair negative Feedback, they usually decreased their shopping on eBay. Overall, it became clear that the fear of retaliatory negative Feedback made it more hard for expert sellers to distinguish themselves from non-and so-proficient sellers, and made the Feedback system as a whole less reliable.
5. What should I do if I have a problem with a buyer?
   If you experience a trouble with a buyer please written report information technology to us using the seller reporting hub and nosotros'll follow up.
6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
   Specifying what types of buyers are allowed to buy from you can be effective protection, and then we encourage sellers to add buyer requirements to their listings. If y'all use Buy It At present, you can too require buyers to pay immediately using PayPal.

   eBay is proactively educating buyers and taking action in cases of Feedback abuse. We likewise provide enhanced Feedback protection for unpaid items.

   See what else eBay is doing to protect sellers.

7. How that Mutual Feedback Withdrawal no longer exists, is it still possible for buyers to change or withdraw their Feedback?
   Yeah. Buyers can revise Feedback they've left for sellers in the case of a mistake. Different Mutual Feedback Withdrawal, buyers will be able to alter the bodily comment itself, not merely withdraw the rating.
8. I received unfair Feedback. Will you remove it?
   eBay will remove Feedback ratings and comments in certain limited situations. Please run into the Feedback Withdrawal and Removal page to review the guidelines for Feedback removal. If the Feedback you were left meets the guidelines, please report it to united states of america.

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Source: https://pages.ebay.com/services/forum/changes.html

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